Privacy Policy

Introduction

At SP World Tech (https://spworldtech.com/), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with global data privacy standards, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable laws.

1. Information We Collect

We collect the following types of personal data:

Personal Information: When you sign up for an account, join a course, or contact us, we may collect your name, email address, phone number, and other contact information.
Payment Information: If you enroll in a paid course, we collect payment information such as your credit card details, billing address, and transaction history, which is processed securely by third-party payment providers.
Technical Information: We automatically collect information related to your device, IP address, browser type, operating system, and browsing behavior when you access our website.
Cookies and Tracking: We use cookies and similar tracking technologies to enhance your experience, track website usage, and customize content.

How We Use Your Information

We use the information we collect for the following purposes:

To Provide Services: To create and manage your account, enroll you in courses, and provide customer support.
Communication: To send updates about your account, courses, promotions, and newsletters, if you opt-in to receive such communications.
Improve Services: To analyze website usage, troubleshoot issues, and enhance the overall user experience.
Marketing: To send promotional offers and updates about new courses or services (only if you have given explicit consent).
Compliance: To comply with applicable laws, regulations, and legal obligations.

Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have the following rights under the

General Data Protection Regulation (GDPR):

Right to Access: You can request access to the personal data we hold about you.
Right to Rectification: You can request correction of any inaccurate or incomplete personal data.
Right to Erasure: You can request deletion of your personal data, subject to legal obligations.
Right to Restrict Processing: You can request limitations on how we process your personal data.
Right to Data Portability: You can request your personal data in a structured, commonly used format.
Right to Object: You can object to the processing of your personal data for certain purposes, such as direct marketing.

To exercise any of these rights, please contact us at [Insert Contact Email]. We will respond within one month of receiving your request.

Your Rights Under CCPA

If you are a California resident, you have specific rights under the California Consumer Privacy

Act (CCPA), including:

Right to Know: You have the right to request what personal information we collect, use, and disclose.
Right to Delete: You can request the deletion of your personal information, subject to certain exceptions.
Right to Opt-Out: You can request that your personal data is not sold to third parties (we do not sell personal data).

To exercise your CCPA rights, please contact us at contact@spworldtech.com.

Third-Party Sharing

We may share your information with:

Service Providers: Trusted third parties that help us operate our website and provide services, including payment processors, email service providers, and website hosting.
Legal Compliance: We may disclose personal information when required to comply with legal obligations, regulations, or governmental requests.
Business Transfers: In the event of a merger, acquisition, or sale of assets, we may transfer your personal data to a new owner.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to improve user experience, analyze website usage, and provide customized content. You can control cookie preferences through your browser settings or through specific opt-out mechanisms provided on our website.

Data Security

We take data security seriously and implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. Personal data used for marketing purposes will be retained until you opt-out or request deletion.

International Data Transfers

If you are accessing our website from outside the country where our servers are located, your data may be transferred internationally. We take appropriate measures to ensure that international transfers comply with applicable data protection laws.

Children's Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from children. If we learn that we have inadvertently collected information from a child, we will delete it as soon as possible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated version will be posted on our website with a revised effective date. We encourage you to review this policy regularly.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at: Email: support@spworldtech.com

Last updated on October 5, 2024. SP World Tech reserves the right to modify or update the contents of this policy at any time, without prior notice.

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